Johnson City Auto Repair

2812 W Market St, Johnson City, TN 37604
Call Us:(423) 328-0595
Mon - Fri: 8:00 AM - 5:00 PM
5

Well let's start off by saying when I first came in I wasn't off to the best start let's just say a current employee did something wrong. I was ready to take my business elsewhere. The owner himself found out I was done wrong and investigated the situation and sent that employee home not to come back. The manager owner and employees all we're shocked and apologetic. I could tell this had never happened and they were all sincerely good people. I spoke with the owner himself for quite some time if I was a mechanic this is where I'd want to work they have a great owner who will always do right by his customers they all seem to have good morals and a good head on their shoulders. I let them do my work and not only did I get a more than fair price, very friendly people but my car runs like brand new. Mistakes will always be made in business but it's all about how they make things right to fix the problem, and they definitely did. If your in need of work done but worried about getting screwed over, look no more you have found your place. Great job guys keep it up!

I can not thank you enough for your understanding... I have a deep respect for my customers and truly love what I do. I appreciate you more then you know.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Mr. Transmission diagnosed a caliper issue that no one had found since I bought my car years ago (even after multiple sets of new brakes). Great workmanship and prices. Rick treats you like family. Will definitely be returning!

Rick really does treats his customers like family and has such a deep sense of respect for his customers

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Rick was awesome and was able to fix my transmission for half the price of everyone else in JC. I recommend this place 100%

Thank you Alex really enjoy meeting you.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Just like most of these reviews say, this is a Great Shop with Great People. After dropping my truck off and getting a ride from them to work, Rick kept me up-to-date with what issues they found and gave me a realistic date for completion. They finished a complete rebuild on my transmission and had me back up and running very fast. Very Professional and Clean Shop. I will definitely be taking my truck there for my future transmission services. Thanks!

Thank you David sometimes we work as hard keeping our shop clean as we do working on cars. But we love it all.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

My very first visit I was greeted like a family member. I gave Mr. Transmission my business after considering my options which was my BMW dealership trusting someone just as reliable who would not give generate parts and plus warranty their work considering the cost for a 7 series BMW transmission with labor was perfect which reduced payment on my warranty significantly out of pocket cost. Most importantly was the staff and their attention to details and kind courteous service with warm friendly greeting. The manager ( Rick ) followed up with me along with dealing with my warranty company compliance and paperwork. Finally, total professionalism that would only be expected from a military motor pool in my opinion. Total professionalism!!

Lol... love your comments about military motor pool... we work very hard to run a professional outfit and truly appreciate your review.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Thank you, Mr. Shaffer for you review. We appreciate it.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
4

Thank you, Michelle for your review. We appreciate it.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Thank you, Veronica

- Mr. Transmission - Milex Complete Auto Care - Johnson City
4

Thank you, Chris. Give us a call for your next vehicle repair cause we'd love the chance to earn that 5th star.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Great service

Thank you so much for your review. We appreciate your business and are here to help, should you need us in the future.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
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