Johnson City Auto Repair

2812 W Market St, Johnson City, TN 37604
Call Us:(423) 328-0595
Mon - Fri: 8:00 AM - 5:00 PM
5

These guys are great. Nice and honest. I have a nissan rogue was told by another mechanic I had a bad transmission I brought it to Rick's place and it turns out I do not! Just moved to this area from Florida and I will be using these guys for future work I need done to my car!

Thank you very much for your review, Just let us know if you ever need any car repairs.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Rick at Mr. Transmission was a true blessing to me. After my transmission went out (on the day of my vacation) he worked with me by keeping me informed on every step of the progress of getting a new transmission for me. He not only has wonderful customer service skills but a very caring person. I can't think him enough for everything!

Rick really works very hard for his customers thank you

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

My husband's truck is his second love; I'm his first and I don't think he'll get rid of either of us, at least not "Big Green", his F150. 😉 It is a 2004 and still in great shape body wise and engine wise. Wish I could say the same for me. 😉 Lately though, Big Green has a shudder and delay when going into drive from park. The truck has never leaked oil or any other fluids and has just been an all around great truck. We knew we didn't even want to think about the price tag on a new truck, so with great reluctance, my husband began to look for someone to check it out and see what was going on. He has never had good luck with transmission problems and a trusty mechanic. We ended up at Mr. Transmission and talked to Rick, the GM and my husband got a very good vibe from Rick. They sat down and talked for some time. Ended up we needed a complete rebuild of the transmission. Long story short, my husband got his truck back and it was fine. Rick told him to bring it back within 14 days after he had driven it for awhile. Took it back in after two weeks and there were some things the mechanic wanted to tweak and adjust to ensure the truck was running it's best. Big Green is fixed, husband is happy, and that makes me happy. Thank you Rick and the mechanics at Mr. Transmission! A new transmission isn't cheap, but it hurt the budget a whole lot less than buying another truck. I'd recommend them to anyone.

I love customers that gives their vehicles name. Hope you have Big Green for many many years.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Highly recommend!

Thank you for your 5 star review.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

I took my envoy in to get an estimate on the damage to my transmission and Rick went above and beyond what I expected. He explained exactly what was wrong in terms I could understand without knowing much about cars. I would definitely recommend this place, they found out what was wrong with my car when other places couldn't.

Thank you Jessica for taking the time for the review. We are very thankful to have Rick.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

After a very disappointing experience with Mercedes service department, I had my car towed to Mr. Transmission. I met with Rick twice this week, got a plan and I will have my car tomorrow (Friday) or Monday at the latest. My car will be fixed in the same number of days it take for Mercedes service to call me and that happened only after I requested contact. I feel completely confident with Rick and the team at Mr. Transmission.

Rick really works hard to make sure to get the job done on time and my guys care very much that our customers are happy with their repairs. I appreciate you taking the time to post such a nice review.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Had an awesome experience at Mr Transmission. Great customer service . Rick and Tim goes above and beyond to help their customers. Thanks for the great service.

Mildred its always great talking with you and thank you for letting us fix your leak. Tim

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

This place was absolutely amazing. Everyone there is so nice. They did a great job on my car as well. I will definitely recommend my friends and family to go here.

So happy your car is doing great and thank you so much for taking the time to post your review.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Rick and the guys at Mr Transmission have gone out of their way to help me get my truck back on the road with honest diagnostics and the best parts. I couldn't ask for a better group of people to help me out. I HIGHLY recommend them!

It warms my heart knowing my guys are always stepping up and I cant thank you enough for letting us repair your car.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Well let's start off by saying when I first came in I wasn't off to the best start let's just say a current employee did something wrong. I was ready to take my business elsewhere. The owner himself found out I was done wrong and investigated the situation and sent that employee home not to come back. The manager owner and employees all we're shocked and apologetic. I could tell this had never happened and they were all sincerely good people. I spoke with the owner himself for quite some time if I was a mechanic this is where I'd want to work they have a great owner who will always do right by his customers they all seem to have good morals and a good head on their shoulders. I let them do my work and not only did I get a more than fair price, very friendly people but my car runs like brand new. Mistakes will always be made in business but it's all about how they make things right to fix the problem, and they definitely did. If your in need of work done but worried about getting screwed over, look no more you have found your place. Great job guys keep it up!

I can not thank you enough for your understanding... I have a deep respect for my customers and truly love what I do. I appreciate you more then you know.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
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