Johnson City Auto Repair

2812 W Market St, Johnson City, TN 37604
Call Us:(423) 328-0595
Mon - Fri: 8:00 AM - 5:00 PM
5

I had my car fixed about a month ago & they did a fantastic job! My car had been sitting for awhile while I was waiting for funds to get it fixed & they even washed it for me!! Mr. Transmission is great! They are really friendly & sincerely care about their customers. I have not had any problems with my transmission since they rebuilt it!! Great job guys!! A family member recommended them to me & I will definitely recommend them to others!!

Hey if you need another wash come on by lol. Thanks you for kind words.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

You can't ask for any better people had my trans built to stage 3 went to the beach pulling my camper had a problem they sent me tow truck for my camper and truck back to tn fixed my truck in less than a week they will always have my business they stand behind what they do there isn't many people that do this nowadays so if I could give them 100 stars I would thanks rick and the mr transmission family for everything

Joe it was our pleasure to do this for you, we just hope you guys had a good time on vacation.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Updated - Nov 2018They made sure my brakes got done and with quality parts and service. I checked around and their prices were fair if not better than the ones I called. They made sure I was able to get to my job and picked me up. Most of all they treated me like family. Thank you. - *Update-Chapter 2 - Car broke down. I called Rick up since I had such a good experience the first time. I get nervous since being a female I worry about getting fleeced. Rick got my car towed to the garage. He was honest with me and said that he couldn't get to it until the next day. (The reason is that they are that good.) Once again I am very pleased with the work and my car is fixed properly. Thank you Rick and all who worked on my car.

Lea, thank you so much for your review. Brakes are so vitally important and we take your repairs very seriously. We appreciate your business and please, if you have any questions or concern regarding any area of your car (not just the brakes) don't hesitate to call or stop by.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

FAST & FRIENDLY SERVICE! Mr. Rick is a kind and understanding manager to work with. He is willing to go the extra mile to take care of his customers. It was a pleasure doing business with Mr. Transmission in J.C., TN.

It was a pleasure meeting you if you ever need anything more give us a call. Thank you for this grate review

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Excellent work! As well as top notch customer service! Rick was very understanding to my need of getting my daughters car fixed as quickly as possible! He was very thorough and explained everything that would need to be done. Extremely helpful and reassuring when you are 500+ Miles away to have a guy like Rick taking care of you! Thanks again!!! -Don Lambert

Don thank very much for allowing us to fix your daughters Nissan.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
4

Thank you Derrick

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Great customer service.This is the 2nd vehicle we have taken to Mr Transmission. Would definitely recommend them to family and friends. Thanks Rick.

We are so Thankfully for customers like you guys.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Get service. The staff, and the manager Rick, were very friendly and helpful with any questions.

Rick is very knowledgeable and always happy to help when he can. Thank you for your review.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

I am totally satisfied with the work that they do here at Mr. Transmission. These techs know their jobs. Rick is an outstanding Manager as well. Very honest and friendly. Thank you Rick.

Thank you 3 of our technicians just renewed their state certificates today. So thank you for Acknowledging them in your review.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

I have had my Ford Heritage F150 for almost 10 years. I bought it as a "one owner" trade in back in 2009 which had roughly 70,000 miles on it at that time. As the second owner of this truck, it was very clear to me that the original owner took care of this truck. Naturally, with the truck being a 4x4 it has the usual scuffs and scratches of what could be expected in a 4x4.. Absent new tires, brakes, rotors and a new battery, my truck has performed relatively "trouble free' UNTIL the transmission started acting up. In any event, I am very "picky" on who I let perform even an oil change on my truck and when I realized I now had a transmission problem, I knew that the repairs would probably be costly, but more importantly to me, it wasn't the money to repair my truck, but I needed to have a degree of TRUST in where I got the transmission repaired. I searched around on the Internet and found a couple of excellent customer review rated transmission shops and from that, I chose Mr. Transmission based essentially on nothing more than "customer reviews" of the business. I know that Mr. Transmission is a well known name, but so are each and every Burger King in the nation, as each are independently owned and operated. So, to me, the "name" of a business doesn't matter much. What mattered to me was an HONEST and fair estimate for what my truck needed and a warranty to back it up. In any event, based primarily on the many, many positive customer reviews I took my truck to Mr. Transmission. I called to schedule an appointment and talked to Rick. I sat in his office and he and I talked as if we had been school friends. Rick was patient and understanding with me and assured me that my truck's transmission would be repaired, backed by an unlimited mileage/1 yr. guarantee. Based upon my interaction with Rick, along with his knowledge of transmission repair, etc., I felt safe in leaving my truck to be checked out and see what needed to be done. The next day, Rick called me and explained in detail what my transmission needed as far as repairs which was basically a full transmission rebuild. He gave me the estimate and I agreed. Rick called me to advise me that my truck was ready. I went down to pick up my truck and the original estimate Rick quoted was spot on. No extra charges. No "hidden" findings or anything. Rick advised me to bring my truck back in for a 14 day "check-up" inspection, which I did. On the day I took my truck back to Mr. Transmission for the inspection, it was very busy as cars were coming in what seemed to be every 20 minutes. I then figured I would end up having to leave my truck for a day or two for this inspection especially since I didn't schedule the appointment but just "dropped in". Rick asked me if I could hang around for about 10 minutes and he would put my truck next in line to be inspected. Sure enough, Rick got one of his transmission mechanics to take the truck out for a test drive and to ensure everything was working properly, especially after a major repair as a transmission rebuild on a 4 wheel drive truck. Come to find out, within 30 minutes, the mechanic came back from the test drive and felt the need to "tweak" up a couple of adjustments. Rick advised me that it could be maybe 2 days and with all the vehicles coming in for repairs, I felt 2 days was great. I rarely take the time to write any review on anything. But this time, I felt the need to express my experience with Mr. Transmission as well as my interactions with the manager, "Rick". But now I have "Big Green" back, fully repaired, tweaked and the truck runs and drives GREAT. I am glad that I have found a business where customer service and customer satisfaction are paramount and as such, I will never hesitate to take my truck or any vehicle for that matter, to Mr. Transmission because I have 100% faith and trust in what Rick says, plus his mechanics who in my opinion went above and beyond just "repairing another transmission". I strongly recommend the Mr. Transmission in Johnson City, TN.

Repairing todays vehicles is not easy but we work very hard at staying on top of our quickly changing industries. Your review makes it well worth it. Thank you so much.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
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