Johnson City Auto Repair

2812 W Market St, Johnson City, TN 37604
Call Us:(423) 328-0595
Mon - Fri: 8:00 AM - 5:00 PM
5

I had a difficult transmission job that no other shop was willing to take. They were fair and up front with me about their process and pricing, provided me frequent updates about the status of my car, hustled to get me my car back asap, and gave me a warranty I wouldn't get anywhere else. It sucked my transmission went, just glad I found a shop that did the job right for a fair price!

Thanks so much for allowing us to repair your vehicle. We really do care about our customers and appreciate opportunity you gave us!

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Every auto manufacturer, even the best, have at least a few bad ones that slip out. Unfortunately I got one of "those" from an otherwise great company. I had several problems with my truck prior to taking it to this Mr. Transmission. I went to several other shops for service including the dealer for repairs and routine maintenance. I have NEVER had the quality of service with an auto shop that I receive with this Mr. Transmission. Rick and Tim return my calls in a very timely fashion every time. They have been straight up and honest with me on every repair, major or minor. They have always kept me updated with progress and gotten my permission before performing any work. They have always worked hard for my satisfaction and made things right when humanly possible; even redoing a large job when a vendor didn't exactly hold up their end (no extra cost to me).Unfortunately, I have had to spend a lot of money on my truck in the last year plus- due to recall issues, possible vandalism, and other reasons out of anyone's control. I am glad I have spent it here. I drive with more confidence now knowing that my major repairs are under warranty with Mr. Transmission and if needed, they will be properly serviced promptly and I will be treated fairly.

Hi Matt, Thank you for your kind words... We are very thankful for your business!!! and hope you are doing well! Tim & Rick @ Mr Transmission

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

I would have rated this facility a 7 star if I am allowed to do so. The prefect service they offer starts from meeting Mr.Rick himself. These guys know what they are doing, they are professionally competent!!! They are extremely fair and reasonable when dealing with customers. They are an honest set of people that you can trust with your car. Additionally, their charges are relatively decent compared to quotes around the Tri Cities. I am extremely satisfied driving my vehicle out of their facility. I STRONGLY recommend them to anyone who needs a very decent service done on their vehicle.

Hi Yomi, Thank you for your review. We enjoyed meeting you and are glad we could help you out. Please call us or come by anytime you have questions or need a repair. We look forward to seeing you again.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Tim and his team are outstanding! The research and diagnostic work they did on my vehicle exceeded my expectations by a wide margin. Very few master technicians would have taken the time to work with a valve body re-builder and their own company experts to resolve an extremely complex issue with a German engineered Volkswagen Beetle. If you have transmission issues, I highly recommend you visit Rick and Tim at Mr. Transmission in Johnson City. They are trustworthy and operate with the highest level of integrity I have ever experienced from a vehicle repair facility.

Hi Jeff, Thank you so much for your business and your patience while we resolved your vehicles issues. We very much appreciate the review and hope we continue to meet & exceed your expectations of us. Please stop by anytime you have questions or need your Beetle serviced.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

We were out of our home state and our comfort zone when our transmission went out. My husband normally does the repairs on our vehicles but when the transmission went out we were far from home. We took it to Mr. Transmission and they were able to repair it quickly & at a fair price. They even asked me to bring it back before we left the state, so they could recheck it to make sure there were no leaks with the new seals. Tim was upfront about the price and the issues with our car and always kept in contact with me during the whole process. I truly appreciate that. Thank you everyone at Mr. Transmission for making sure we made it home safely! I will recommend Mr. Transmission to all my friends and family!

Thank you for your review. We appreciate the kinds words and are glad we could help with your vehicles repairs. We hope you had a safe trip home.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Mr Transmission treated me fairly and very professionally. The general manager of the business was very friendly and treated me like a person not just a customer walking in the door. If you have ever been to a place that treated you like a number then you understand how nice this can make you feel. We even ran into a unforeseen issue during the repair and the General Manager continued to be very professional and got repairs done in a very timely manner.

Jonathan, Thank you very much for the kind words and the opportunity to repair your vehicle. We appreciate your business & feel free to call or stop by if ever you need our service or have any questions. Tim & Rick @ Mr. Transmission

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

I've been going to these guys for years now and there is no one else that I can trust with my car troubles. They have always done great work and given Mr fair prices as well. They are very knowledgeable and have decades of experience in the automotive industry. No better place to get your car taken care of!!!

Thank you for your review. We appreciate the kinds words and are glad we could help with your vehicles repairs. Please call us or come by anytime you have questions about your vehicle.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Mr.Transmission took on a job when I had my daughters car hauled to them from another transmission shop that literally messed up everything they touched on the car. The transmission was rebuilt and the car was cleaned and returned to us within two and a half days. The service, professionalism, respect and communication was beyond my expectations. So I highly recommend and rate this business a five star and plan to only use this company for any future needs. A big Thank You to Rick and your staff, you all have been great to do business with.

Hi Mrs. Bradford, Thank you for allowing us to help repair your daughter's vehicle. It was a very difficult repair and although it took it couple tries to completely repair it, I am glad we got it resolved. Please have your daughter stop by if she ever has any questions or just needs it serviced.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Mr. Transmission of Johnson City, TN is more than just a mechanic's shop. The owners and employees of this company turned a terrifying experience into an unexpected and powerful blessing. I was stranded on the side of the road with 8 children, 3 hours from my home, and 5 hours from anyone that could help. From the moment that I first spoke with Rick, until the joyful moment I drove my car from their shop, the Mr. Transmission team helped me through EVERY aspect of the experience. It wasn't just about fixing my car, it was about HELPING us. They all went above and beyond: providing refreshment for us, helping us to find a hotel to spend the night, providing transportation when needed, and most of all, showing kindness and honesty to a family in distress. Not only was Rick straight-forward and honest in all our conversations, but he went the extra mile to make sure I understood all of my options and the entire cost of every step of the way. His great sense of humor helped to ease my worries and put a smile on my kids' faces! The owners, Tim and Laura, were personally involved in every aspect of the work, as well as, opening their hearts to us and making us feel safe in our uncertain circumstances. Their generosity and kindness will not be forgotten! I cannot say enough good things about this experience with the Mr. Transmission team. They treated me fairly, honestly, and with good faith. What they may not know, but I am proud to share, is that they helped me to show my children that - even when things seem the darkest - there are GOOD people who want to help and who will not take advantage! Not to mention, I got quality work at a great price. They have definitely earned a repeat customer!

Hi Kerry, we are so glad we were able to help you and your family during your time of need. You have a wonderful family and I hope all is going well for you all. Please stop by the next time you are coming through our area. Tell your kids we said hi.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

We recommend Mr. Transmission to anyone with work needing to be done on their vehicle.... my parents transmission went bad and were without a car and they had it fixed in such a great time frame and wonderful customer service... No matter calling and checking on progress they never minded answering questions, good price, great service and friendly.... Thank you Rick and guys for all the work and kindness to our parents.... we will return for business....

Your parents are great. Thank you so much for your kind words.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
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