Every auto manufacturer, even the best, have at least a few bad ones that slip out. Unfortunately I got one of "those" from an otherwise great company. I had several problems with my truck prior to taking it to this Mr. Transmission. I went to several other shops for service including the dealer for repairs and routine maintenance. I have NEVER had the quality of service with an auto shop that I receive with this Mr. Transmission. Rick and Tim return my calls in a very timely fashion every time. They have been straight up and honest with me on every repair, major or minor. They have always kept me updated with progress and gotten my permission before performing any work. They have always worked hard for my satisfaction and made things right when humanly possible; even redoing a large job when a vendor didn't exactly hold up their end (no extra cost to me).Unfortunately, I have had to spend a lot of money on my truck in the last year plus- due to recall issues, possible vandalism, and other reasons out of anyone's control. I am glad I have spent it here. I drive with more confidence now knowing that my major repairs are under warranty with Mr. Transmission and if needed, they will be properly serviced promptly and I will be treated fairly.
Hi Matt, Thank you for your kind words... We are very thankful for your business!!! and hope you are doing well! Tim & Rick @ Mr Transmission
- Mr. Transmission - Milex Complete Auto Care - Johnson City