Johnson City Auto Repair

2812 W Market St, Johnson City, TN 37604
Call Us:(423) 328-0595
Mon - Fri: 8:00 AM - 5:00 PM
5

My daughter is an out of state student in Johnson City. Her car broke down & we weren't sure who to take it to. Had a couple of places check it out but this place was the only place to give her time & attention to tell her what was wrong with her car & what it needed to fix it. By the way, what it needed was not what the other 2 places said. It wasn't a simple fix but it wasn't the catastrophe & expense the other 2 places said. I really want to thank Rick for helping my daughter & to Tim for going the extra mile in informing her not only what was wrong but how to prevent future car failures.

Thank Robin for the kind words and allowing us to fix your daughter's car. Please remind her, if she ever needs us, we are just a phone call away or to stop by.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

This business is always so professional!! Great customer service, great performance! My dad always brings his vehicles without a doubt knowing they will be fixed in a timely and professional manner!! Thanks so much to each of you who work here, you guys rock and we will continue to use your services for years to come!!

Thank you for your review. We appreciate the kinds words and are glad we could help with your vehicles repairs. Please call us or come by anytime you have questions about your vehicle.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

They really took care of us. Our transmission went out on our RV and Rick made sure he called us several times letting us know what was going on. They did a good job, it cost more than I wanted but that's not their fault at all. I would highly recommend.

Thank you for your review and your business. We hope you get alot of great family memories out of that RV.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

I had a difficult transmission job that no other shop was willing to take. They were fair and up front with me about their process and pricing, provided me frequent updates about the status of my car, hustled to get me my car back asap, and gave me a warranty I wouldn't get anywhere else. It sucked my transmission went, just glad I found a shop that did the job right for a fair price!

Thanks so much for allowing us to repair your vehicle. We really do care about our customers and appreciate opportunity you gave us!

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Every auto manufacturer, even the best, have at least a few bad ones that slip out. Unfortunately I got one of "those" from an otherwise great company. I had several problems with my truck prior to taking it to this Mr. Transmission. I went to several other shops for service including the dealer for repairs and routine maintenance. I have NEVER had the quality of service with an auto shop that I receive with this Mr. Transmission. Rick and Tim return my calls in a very timely fashion every time. They have been straight up and honest with me on every repair, major or minor. They have always kept me updated with progress and gotten my permission before performing any work. They have always worked hard for my satisfaction and made things right when humanly possible; even redoing a large job when a vendor didn't exactly hold up their end (no extra cost to me).Unfortunately, I have had to spend a lot of money on my truck in the last year plus- due to recall issues, possible vandalism, and other reasons out of anyone's control. I am glad I have spent it here. I drive with more confidence now knowing that my major repairs are under warranty with Mr. Transmission and if needed, they will be properly serviced promptly and I will be treated fairly.

Hi Matt, Thank you for your kind words... We are very thankful for your business!!! and hope you are doing well! Tim & Rick @ Mr Transmission

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

I would have rated this facility a 7 star if I am allowed to do so. The prefect service they offer starts from meeting Mr.Rick himself. These guys know what they are doing, they are professionally competent!!! They are extremely fair and reasonable when dealing with customers. They are an honest set of people that you can trust with your car. Additionally, their charges are relatively decent compared to quotes around the Tri Cities. I am extremely satisfied driving my vehicle out of their facility. I STRONGLY recommend them to anyone who needs a very decent service done on their vehicle.

Hi Yomi, Thank you for your review. We enjoyed meeting you and are glad we could help you out. Please call us or come by anytime you have questions or need a repair. We look forward to seeing you again.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Tim and his team are outstanding! The research and diagnostic work they did on my vehicle exceeded my expectations by a wide margin. Very few master technicians would have taken the time to work with a valve body re-builder and their own company experts to resolve an extremely complex issue with a German engineered Volkswagen Beetle. If you have transmission issues, I highly recommend you visit Rick and Tim at Mr. Transmission in Johnson City. They are trustworthy and operate with the highest level of integrity I have ever experienced from a vehicle repair facility.

Hi Jeff, Thank you so much for your business and your patience while we resolved your vehicles issues. We very much appreciate the review and hope we continue to meet & exceed your expectations of us. Please stop by anytime you have questions or need your Beetle serviced.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

We were out of our home state and our comfort zone when our transmission went out. My husband normally does the repairs on our vehicles but when the transmission went out we were far from home. We took it to Mr. Transmission and they were able to repair it quickly & at a fair price. They even asked me to bring it back before we left the state, so they could recheck it to make sure there were no leaks with the new seals. Tim was upfront about the price and the issues with our car and always kept in contact with me during the whole process. I truly appreciate that. Thank you everyone at Mr. Transmission for making sure we made it home safely! I will recommend Mr. Transmission to all my friends and family!

Thank you for your review. We appreciate the kinds words and are glad we could help with your vehicles repairs. We hope you had a safe trip home.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Mr Transmission treated me fairly and very professionally. The general manager of the business was very friendly and treated me like a person not just a customer walking in the door. If you have ever been to a place that treated you like a number then you understand how nice this can make you feel. We even ran into a unforeseen issue during the repair and the General Manager continued to be very professional and got repairs done in a very timely manner.

Jonathan, Thank you very much for the kind words and the opportunity to repair your vehicle. We appreciate your business & feel free to call or stop by if ever you need our service or have any questions. Tim & Rick @ Mr. Transmission

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

I've been going to these guys for years now and there is no one else that I can trust with my car troubles. They have always done great work and given Mr fair prices as well. They are very knowledgeable and have decades of experience in the automotive industry. No better place to get your car taken care of!!!

Thank you for your review. We appreciate the kinds words and are glad we could help with your vehicles repairs. Please call us or come by anytime you have questions about your vehicle.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
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