I talked with Rick before I took my car in to have a clutch replaced and worked out a time to drop it off. Things came up and I had to wait a few extra days to drop it off, and Rick assured me it was no problem. Went in the day I was going to drop it off and chatted with him about what was going to be done and I left there knowing it was the right place. My car is not a common car and it’s a pretty big job to change the clutch, and they handled it great! Rick kept in touch with me the whole time, even sent pictures of different things. It was a great experience. We even spent time talking about things not related to my car. He is just a good dude, easy to talk to and seems very willing to help anyone out the best he can. I got my car back a lot quicker than I expected and I am more than pleased with the results! One of the best customer service experiences I have had in quite awhile. I highly recommend his shop to anyone!
Thank you, Matt. Your vehicle was a challenge but we love a challenge and what we love more than a challenge is meeting and exceeding our customer's expectations. We are glad you had a good experience. Should you have any questions or concerns about your vehicle, please feel free to call or stop by anytime.
- Mr. Transmission - Milex Complete Auto Care - Johnson City