Johnson City Auto Repair

2812 W Market St, Johnson City, TN 37604
Call Us:(423) 328-0595
Mon - Fri: 8:00 AM - 5:00 PM
5

Great shop with great people! Rick was amazing at answering all my questions and problems and Tim did a great job on the rebuild. Once they finished putting the transmission in my truck they found out it was getting to much high line pressure and went through all my wiring and sensor and found out my PCM was sending the wrong signal to the transmission which is what caused it to go bad in the first place. They went above and beyond to help me out and to source the problem so it wouldn't happen again. Now my truck is home and waiting on the new PCM to get here. I would recommend this shop to anyone!! Great work guys thank you! 👍

Thank you, Jacob. We appreciate your review and look forward to working with you again soon. When you get the PCM, if you have any questions or need help, give us a call or stop by.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Another transmission shop in town couldn't replicate my clunking transmission problem, and I had to call the shop to receive updates about my car. The same day I drove my car away from the other shop, I was able to replicate the problem with 20-30 minutes of driving, so I drove the car to Mr. Transmission for a 2nd opinion. Mr. Transmission diagnosed the problem, Rick called me with updates, and my transmission was rebuilt in 1 week! Rebuilding a transmission is costly, but Mr. Transmission's prices are reasonable, and they guarantee their work for 1 year.

Thank you, Jason. We're happy we were here to help get your repairs done quickly and correctly. If you have any questions, please give us a call or stop by. We're always here for you.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

I want to express my thanks and appreciation to Mr. Rick Minnick, General Manager of Mr. Transmission in Johnson City, Tennessee. I took my daughter's car there to fix a "transmission problem." Like all emergency repairs, it needed to be done yesterday. Mr. Minnick invited me into his office, discussed the issue (he actually listened to me) and he immediately committed to fix the problem. He found a replacement transmission that he could have delivered the very next day. We scheduled the service and took steps necessary to deliver the car to his shop by that afternoon. After I left his office, he personally called in about two hours and said the car did not have a transmission problem, but rather the entire rear end (differential) had failed. He said he could have a re-built axle delivered in the morning and he thought he could have it installed by the afternoon of the very next day. And more importantly for considerably less money than I thought I had obligated myself to when I had initially left his office. The following day, he called and said the car was done, two hours sooner than he had promised. He lived up to his commitment and in a shorter time frame than he promised and for less money. I cannot express adequately enough my appreciation for a first class professional job well done by Mr. Transmission and Mr. Rick Minnick. If you want treated as a valued customer and want to feel that you were not cheated by an auto service company, then go to Mr.Transmission. Mr. Rick Minnick will take care of you and your car.

Mr. Martin, thank you. Todays vehicles are very complicated and sometimes one problem might mimic another therefore causing initial confusion. Although no one wants a car repair, we are glad we could correctly diagnose your daughter's vehicle's issue and get it fixed for less than originally thought. Please let her know that anytime she has a question or concern about her car to please stop by or give us a call. We are happy to help.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

I was so glad that I came here to get my truck fixed. I am still paying on the truck and the transmission went completely out. I barley got the truck there and I was so happy that Rick the employee there worked with me on the price and referred me to a place to finance the repair. He was honest and the type you can really depend on. He had my truck fixed and running great! He gave me a day it would be done and he kept his word. That is hard to find with Mechanics these days but I was even more suprised that he fixed the drive shaft as well. I already knew I was going to have to get it replaced but he did it for me. This place goes above and beyond to satisfy their customers. He kept me informed every step of the way. I have never in my life been able to find a more honest, time efficient, dependable, and commutative mechanic. If something is wrong with your car, this is the place to go. I give them 100% customer satisfaction rating. I am very pleased with the entire process. They know what they are doing and they have competitive prices too. It is a win, win, win. A+++. Thank you Rick and the team at Mr. Transmission. I really appreciate you all!!!

Thank you so much, Kymeberly for you awesome review. We are very touched by your kind words. We strive very hard to be the best we can be and know how frustrating repairs on a vehicle can be, especially when you are still paying for the vehicle. Please keep us in mind if you ever have any questions or concerns about your vehicle. We are happy to help you.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Had a leaky Transmission that a couple of other local shops could not fix. Took it to Mr. Transmission and they fixed it the first time. No more puddles in my garage Finally. Good guys to work with.

Hi Rex. Thank you for the review and we are happy to have helped keep your garage floor clean. Give a call or stop by anytime you need us.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

My Kia had an overheating problem. I did some work on it and looked online to figure out how to fix it, but couldn't find answers online. So I took it to the shop, Rick was friendly and kept me in the loop about what he planned to check in my car. I haven't had any issues since he finished the work on my car. He and his crew did a great job!

Thank you, Joseph for your review. We're happy to have helped you get your problem solved.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Thank you Rick...I had my transmission rebuilt and some engine work in the past few weeks. Rick went above and beyond to make sure my truck was running right . I know he was very busy but he never made me feel he was to busy to take a phone call from me and answer questions I had. Thank you again Rick and I will bring my truck back there again.

Thank you. Rick tries very hard to keep his customers kept up to speed with what's going on with their vehicle while it is being worked on. We hope your vehicle runs great and if you have any questions please feel free to stop by or call Rick.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Highly recommend this outfit, reasonable prices, excellent work, and friendly people. Amazing management, if you need anything just ask for Rick Minnick.

Thank you, Branson. We appreciate your review. Our team strives hard to do the best we can.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Highly recommended Mr. Transmission. Rick is Awsome and will go above and beyond to take care of you. He worked through all the problems that came up along the way and was very patient with me. Check out Mr transmission, you will be disappointed if you don't.

Thank you, Mr. Courtner for your business and review. Please remember to have your transmission serviced at 25k miles. If you have any questions or concerns about your vehicle, please feel free to stop by or give Rick a call.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
5

Rick and his crew are awesome! Took our truck in for a transmission issue and they went above and beyond to get it fixed as quickly as possible! ...thanks guys!

Thank you, Ms. Webber. We appreciate your review and look forward to working with you in the future. Feel free to call or stop by anytime you need us.

- Mr. Transmission - Milex Complete Auto Care - Johnson City
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